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English-speaking · Bouches-du-Rhône (13)

Dead battery in Cassis: a mobile technician at your car, 24/7

Cassis pushes visitors to park up at the Gorguettes relay and shuttle down; a car that won't start back up there at 8pm — after a day in the calanques — is a genuine strand, because the village below has no garage to walk to. That is the call we handle every week in Cassis. Tell us where the car is — the Presqu'île and Gorguettes relay car parks above the village, the port car parks, a hotel garage — and an English-speaking technician comes to it, day or night.

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No GPS? The row/level of the car park, the pitch number or the nearest motorway exit works just as well — tell us on the phone.

Where cars refuse to start in Cassis

Around Cassis the no-start calls cluster at the Presqu'île and Gorguettes relay car parks above the village, the port car parks and the calanques trailhead car parks towards Port-Miou. None of that is a problem: the van comes to the car, not the other way round.

What the technician does at your car

First we test — battery voltage and cold-cranking amps, then the charging circuit — because a no-start isn't always the battery. If a jump-start is enough, you pay for a jump-start. If the battery is finished, we fit the correct replacement from stock (standard, Start-Stop, AGM or EFB), register it with the car's BMS where the model requires it, and take the old one away for recycling. Between summer day-trippers and winery visits along the D559, most Cassis calls are car parks and holiday villas rather than the roadside; the climb out over the Col de la Gineste is no place to test a doubtful battery.

Beyond the town itself

Coverage doesn't stop at the town sign: La Ciotat, Roquefort-la-Bédoule, Carnoux-en-Provence, Marseille are all part of the same patch, reached via A50 (exit 8 Cassis) and the route des Crêtes (towards La Ciotat). Send the pin and we route to it.

How long before we're with you?

Your call is handled by the local partner covering Cassis and its surroundings. Depending on where the car is, count 25–45 minutes; we quote the real figure when you call, before we set off — never a blanket promise.

Price, payment and your insurer

You get the price before the van moves: call-out, the battery itself if you need one, and any night or holiday supplement, all itemised. Pay by card at the car, and keep the detailed invoice — depending on your policy, you may be able to claim it from your breakdown or travel insurer. Full pricing details →

English on the phone & at the car
24/7, bank holidays included
Start-Stop, AGM & EFB stock on board
We test before we replace
Card payment at the car
Itemised invoice for your insurer

Cassis: your questions answered

Do you come out to the Presqu'île and Gorguettes relay car parks above the village?

Yes — it's one of our regular Cassis call-out spots. Give us the precise location (row, level or pitch number helps) and the technician comes straight to the car; typical arrival is 25–45 minutes.

How long would you take to get to La Ciotat?

La Ciotat is on the same patch as Cassis: count 25–45 minutes in normal traffic, a little more at peak times on A50 (exit 8 Cassis). We confirm the real ETA on the phone.

My car sat near the Port-Miou and En-Vau calanques for two weeks and now won't start. Recharge or replace?

We test before we sell: if the battery held up and just ran down, a controlled recharge or boost gets you going and costs far less. If the test shows it's beyond saving, we fit the right replacement (standard, Start-Stop AGM or EFB) from the van and code it to the car.

Do you fit Start-Stop (AGM/EFB) batteries?

Yes. The van carries AGM and EFB stock, and — the part garages sometimes skip — we register the new battery with the car's management system, so the Start-Stop function actually works afterwards.

Do you speak English?

Yes — properly. The person on the phone and the technician at your car both speak English, so you can explain the problem and understand the fix without a translation app.

Dig deeper

How a jump-start call-out works, what a mobile battery replacement includes, or whether it's even the battery — we test starter and alternator too. Not sure what your car needs? Start with the guide battery, starter or alternator?

Other towns where we work: Paris · Calais · Bordeaux.

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